Project Manager

Responsibility

• Responsible to lead collaboration within internal application stakeholders, vendors and third party managed services
• In-Charge to set clear priorities and alignment of operation and maintenance with the client’s contractual obligations
• Providing focus and accountability for end-to-end service context
• Focal point for reporting on the escalations to the client in respect of issues and incidents
• Responsible to ensure KPI reports on service delivery progress are delivered
• Responsible to ensure project P&L and financials are sound
• Responsible on resource optimization in terms of mobilizing resources according to prioritization
• Establish leadership with stakeholders to identify, develop, implement and document new processes required to improve the service delivered to customers
• Review & Prepare project status reports, meeting minutes and actions list for all PMC reviews

Customer/Vendor Management

• Manage contracts and subcontractors on their respective KPIs
• Effectively engaged stakeholders in operations decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Cultivate industry partnership and managing developer communities

Team Management

• Provide strong leadership to the project and application team to ensure key deliverables meet customer expectation
• Demonstrate team synergy and harmonize team integration
• A pro-active approach to work, with a positive can-do attitude

The Requirements:

• A good Degree education in IT competency
• At least 5 years of experience in managing large-scale government projects ($5m) locally, preferably with SI company
• Experience in portal and API application projects
• Experience in software development and maintenance lifecycle
• Knowledge of CMS such as Adobe Experience Manager and analytics capturing tools such as Adobe/Google Analytics
• Exposure to public cloud environment such as AWS, Azure
• Knowledge and exposure to relevant Singapore government standards published by GovTech
• Strong problem solving skills with the ability to engage all stakeholders up to Director Level
• Strong leadership with excellent interpersonal and communication skills

Chin (Reg No. R21100141)

We regret that only shortlisted candidates will be notified.